Ensure that the effectiveness of your frontliners is always on top
With SwiftAssess, you can launch effective performance reviews to support decisions related to training, career development, performance, and much more! We help you construct tests measure your frontline employees’ productivity and performance.
The Observer app helps you to perform pre-hiring evaluations. We transform your current forms into a digital Observer form that could be easily filled.
Create interview evaluation forms to check the attitude of your potential frontline hires.
Check whether your new frontline workers need training and their work experience.
Easily check off whether you accept the frontline worker with an adjustable checklist and comments.
Create psychometric tests to measure the skills, aptitude, personality, and knowledge of candidates
Gain reports and analytics with critical information from your frontline on customer behavior.
Create short or thought invoking questions for your frontliners
Allow your workers to do the surveys on any device, at any time.
Use the advanced analytics you gain from the surveys to make decisions
Automate the priority of compliance testing to make your frontliners on top of it.
Create engaging observational modules instead of redundant box checking forms.
Achieve maximum efficiency by integrating the compliance test, using Observer, into the workflow of your frontliners.
Make sure the training sticks by creating comprehensive questions using our extensive question types.
Through our state-of-the-art tools, you are able to gain extensive reports on the things you care about.